Atualização 4.0.17
· One min read
Omni : Release 4.0.17
🔐 Scale & Trust
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New Quick Send Reports
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New Indicators in the WFM API to track clients in Queue
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New structure for importing contacts in large volumes
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Minimum browser version updated from 127.x to 137.x
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New markings in Voice Interaction Tracking for actions: Listen, Whisper, and Join Voice Call
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In the Agent Monitoring Panel, display of the service the agent is in during a call
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New Indicators on the Service Screen (Total Active and Holding) for the agent
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When an org is deactivated, data in Queue will be automatically deleted
🪲 Bugs
- Fixed issue to allow inserting value 0 in abandonment time
- Fixed issue when filtering by service in Broadcast Sends where the “Answered” column was returning zero