Atualização 7.0.8
· 2 min read
Omni: Release 7.0.8 💡 Feature
- New Visual Identity for the Digital Inbound Service Screen
- New Visual Identity for the User Registration Screen, now allowing the insertion of the user access profile on the same screen
- New Visual Identity for the User Tag Screen
- Beta Version of the Monitoring \ Tickets Screen:
- Allowing multiple services in the filter
- New technical architecture
- New visual identity Note: The legacy screen remains live in the same location.
🔐 Scale & Trust
- X-Ray for Broadcast (Internal use)
- When creating a campaign in Broadcast, the message for exceeding the limit was updated. It will now display the contracted limit, making it easier for the client and other teams to understand
- Improvements to the sidebar components of the new service screen regarding resizing
- Added the Extension field to the service export CSV file
🪲 Bug
- Fixed Instagram message receiving issues
- Fixed an issue where tickets were failing or expiring before 24 hours in transfer scenarios
- Fixed the error message when sending an email broadcast to a contact who is already in an active ticket
- Fixed an issue to ensure that after closing an HSM conversation with a resolution tag, if the customer replies, they are routed to the bot instead of being sent directly to the agent
- Fixed an issue to ensure that when a service is deactivated, it is deactivated across all collections (Internal use)
- Fixed the New Ticket Screen to correctly send DTMF tones if the agent makes a call and is answered by an IVR
- Fixed the layout of the Ticket Transfer message
- Fixed handling for emails with image-based signatures
- Fixed access permission settings for the in-person service screen