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Atualização 7.0.2

· One min read

Omni: Release 7.02 🔐 Scale & Trust

  • Possibility to add Salesforce integration data directly into the user registration, eliminating the need to open a support ticket for a company that has already been previously configured
  • Beta version for the voice channel agent to maintain their queue position for the next call after a browser refresh (F5 logs out and logs back in)
  • Permissions for the new ticket screen
  • Added the option to insert a Voice Webhook within the company registration for subsequent configuration on each service
  • Tickets (except for voice) transferred by service are now displayed on the Ticket Dashboard under "In Queue"

🪲 Bug

  • Fixed an issue in the email channel where receiving an email containing HTML/CSS was causing the conversation layout to become misaligned