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Atualização 6.60

· One min read

Release 6.60 💡 Feature

  • Possibility to send images within HSM only for the Broadcast module
  • Integration with a new SMS provider (BV Telecom)
  • Option to prevent Quick Broadcast from opening tickets
  • Integration with Salesforce (Cases and Accounts modules)

🪲 Bug

  • Fixed service editing for the Abandonment Time, Voicemail Time, and Extension fields
  • Adjustments to the IVR report: handling to clear screen information when changing filters, and addition of new columns to the daily filter (IVR Inbound, Inbound Handle Time, Out of Service, IVR Abandoned)
  • Fixed character limit in the WhatsApp field within contact registration, now supporting international numbers with country code (DDI) + area code (DDD)