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Atualização 6.10

· One min read

💡 Feature

  • Do not allow the use of Parent Tag for ticket disposition
  • By default, this is allowed; if you wish to block it, you must go to your company registration, enable the restriction, and ask your users to log in again

🔐 Scale & Trust

  • Billings integration: From now on, if not properly configured, Omni will require the configuration and guide you through the procedures. This alert will appear under channel configuration and integration

🲲 Bug

  • For email media, fixed the date and time field to reflect the first message, aligning with other media types
  • Fixed the HSM scheduling screen for templates that do not contain variables
  • Fixed an issue where the customer-to-agent bonding (carteirização) backup agent did not work in certain cases
  • Fixed handling for cases where the broadcast system indicates an active ticket already exists, ensuring it is blocked for WhatsApp